Is the apple magic mouse compatible with … , Please take the $15.91 from my new card e… , Will a Custom Domain block e-mails sent t…
Is the apple magic mouse compatible with …
Is the apple magic mouse compatible with my Mac Book Pro 15" 2015?
Answer:
Please take the $15.91 from my new card e…
Payment
Answer:
Hello Kansas,
It sounds like you want to make a payment. We understand how important this is to you and we are here to help.
This article will help you update your billing information: Change, add or remove Apple ID payment methods
If you are still having issues, can you provide a few more details? What is this payment for? Also, are you getting any errors or alerts when attempting to make a payment?
Cheers!
Answer:
Will a Custom Domain block e-mails sent t…
If I make a custom domain, will I still receive e-mails that are addressed to my AppleID using the .mac; .me; and .icloud domain?
1) appleid@me.com;
2) appleid@mac.com;
3) appleid@icloud.com;
-or-
4) appleid@customdomain.com
Will I only be able to receive at the custom domain? Thereby having to update all parties which use the original (1-3) domains?
Answer:
No, you will still receive emails to your iCloud emails as well.
Answer:
No, you will still receive emails to your iCloud emails as well.
Answer:
I was offered free 50 GB of iCloud, is th…
I was offered 50GB at no additional charge from ****@ insideapple.apple.com.
is this legitimate?
Answer:
Hello MBKGR,
Thank you for using Apple Support Communities.
We understand that you received an email that offered you 50GB additional iCloud storage at no additional charge from ****@ insideapple.apple.com. Without seeing the actual email, we cannot verify the authenticity of the email. You can take a look at this support article to identify a legitimate email from Apple:
Identify legitimate emails from the App Store or iTunes Store - Apple Support
You can also use this article to identify a possible phishing message:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Best regards.
Answer:
Roku
All of a sudden my Apple TV app won't open on any of my Roku players. Have worked fine for the last two years. Works on computer, Ipad but not on my Roku players. I have deleted it and restarted the Roku multiples times but still does not work???
Answer:
Hey there nfeddie,
Thanks for reaching out to Apple Support Communities. We understand Apple TV is not working from your Roku devices. You've done some great troubleshooting so far and we'll be happy to help.
If deleting the app, restarting your device, and reinstalling didn't help, you may want to check for any updates to your Roku devices. If that doesn't help, contact the manufacturer and let them know what's going on:
Take care.
Answer:
Scan for translation
I have a picture of a document that I need to translate?
Answer:
Hey there mamZie,
We see that you'd like to translate text from images with the Translate app.
Apple Translate doesn't translate from images as seen in the article you came to us from. If you'd like to submit feedback on this, you can do so here:
Also, there are third-party apps allow you to do this. Take a look at this link for more info:
Cheers.
Answer:
Numbers File on IPhone
My documents in my numbers file is shaded out. I am unable to open a file. How do I make it accessible?
Answer:
Hello and welcome to Apple Support Communities, Lissette!
We understand you're having trouble opening a file from your iPhone. We'd be happy to help you troubleshoot.
Make sure you're you have the latest update installed for the Numbers app: How to manually update apps on your Apple device
If the issue continues, please let us know if you get any error messages when you attempt to open the file.
Have a great day!
Answer:
IOS 15
After update to IOS 15 I can't use my iPhone as a wifi hotspot. Computer opens a few sites, but most of them can't be opened with dns probe finished nxdomain error.
Need help!
Answer:
Не могу убрать это оповещение
Сбой копирования данных, при нажатии ничего не происходит. Отключал копии облака, не помогло.
Answer:
Hi DmitryWolf,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Answer:
What is the fastest way to transfer data …
I'm currently using an iPhone 12 Pro Max and will soon be moving to an iPhone 13 Pro Max (both 512 GB).
I'm looking for the fastest way to transfer data from the old phone to the new phone. I've seen one answer on the forum which seems to imply the fastest transfer method is QuickStart.
From the Apple article referenced (and some other reading), it appears that QuickStart simply exchanges some data so the new device can use the Wifi network and iCloud account.
The article implies that once the negotiation takes place the user can restore from an iCloud backup or from a Mac. In preparation I've begun backing up to iCloud, though I normally back up to my Mac.
Which is faster and more dependable? Restore from an iCloud backup or from a Mac?
I know that syncing an iPhone and Mac can be problematic over Wifi - even with a rock solid Wifi connection. I have a Netgear Orbi AX6000 Wifi 6 mesh with a router and two satellites connected over a dedicated Wifi 6 link and even so a sync will occasionally hang and require a reboot of the Mac, some times even having to force the Mac down because the hang doesn't appear to be recoverable making me power off the Mac and disk check all the attached disks.
Could it be that moving to a different satellite node causes the hang? Does the iPhone need to stay within bluetooth range of the Mac or some other weird thing?
Anyway, I'm looking for the fastest and most dependable way to do the restore of a new phone from backup. The choices appear to be:
- Over Wifi using an iCloud backup.
- Over lightning using a USB connection to the Mac.
- Over Wifi using a Wifi connection to the Mac (though I'm not sure this is an option).
Can anyone shed any light on the process?
I've seen the terse answer to use QuickStart and a reference to the Apple article on using QuickStart, but in classic Apple fashion it just gives steps to take and says nothing about speed or reliability or restrictions on mobility or proximity between devices.
I don't remember what I did last year - probably backed up to iCloud and used QuickStart then restored from iCloud. I also don't remember if carrier activation was before or after the restore, so I don't remember if I was without a working iPhone for a while.
Thanks in advance for any information.
Answer:
All I can tell you is I have used Quick Start for the last few years and it's fantastic. Do whatever method you feel will work best for you. If one method doesn't work to your satisfaction, it's fine. You can always wipe the phone back to out of box new and start over with a different method.
You may have already read this, but this provides directions for the methods available to you --> Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Answer:
Quick Start transfers everything, is quick and efficient. Make sure you have all services turned in Settings > Your Name, iCloud, etc. on your current phone. Make sure to backup your current phone before you do the transfer. Then just let Quick Start do it's magic.
Answer:
Quick Start transfers everything, is quick and efficient. Make sure you have all services turned in Settings > Your Name, iCloud, etc. on your current phone. Make sure to backup your current phone before you do the transfer. Then just let Quick Start do it's magic.
Answer:
Okay, that's one way - use the iCloud backup.
Chances are the scan of the constellation on the old phone transferred bluetooth parameters, and a bluetooth exchange got enough data to tell your old phone was backed up to iCloud, and connected using your AppleID and passcode (or some other security token) to begin the restore.
I'd imagine if you hadn't used an iCloud backup it would've asked you to connect to your Mac and restored from there.
I'm still interested in knowing if it's faster to restore using an iCloud backup or Mac backup.
Maybe no one knows, because they either use one technique or another (automagically) and no one's ever metered the process trying it both ways.
FWIW: this is not just an idle item of curiosity - I've got a 512 GB phone which has 145.74 GB free. That means I have 367.26 GB of data.
I realize that a backup probably doesn't have the OS or apps backed up (which will be redownloaded from the store), but the remaining app data certainly (and media probably) actually exist in the backup and have to be restored. I don't remember how long it took last time, though I may have just let it go for as long as it took.
Answer:
All I can tell you is I have used Quick Start for the last few years and it's fantastic. Do whatever method you feel will work best for you. If one method doesn't work to your satisfaction, it's fine. You can always wipe the phone back to out of box new and start over with a different method.
You may have already read this, but this provides directions for the methods available to you --> Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Answer:
Yeah, I think I used an iCloud backup last year as well.
It would make sense that it's faster because last I heard lightning is limited to USB 2 speed - though using a Wifi 6 connection to the Mac might be faster than an iCloud restore due to the fact that most of the data will be within the Intranet which should yield lower latency and higher throughput.
Still though, I find Wifi connections for Mac sync to be problematic.
Answer:
Quick Start is iPhone to iPhone. No Mac in the equation.
Answer:
Oh cool.
I was under the impression that it simply initiated a bluetooth information exchange.
Any idea what it uses as a communications backbone?
Answer:
It uses Wifi to communicate from one phone to the other as far as I know.
Answer:
There are many more variables involved in the transfer to evaluate than any computer company could cover in a knowledge base article.
If you have a computer using USB-C connectors then a restore from backup might be faster depending on what type of WiFi router you are using. If you have the latest router the speed difference will not be significant.
Apple has never allowed Bluetooth transfer for setup. You are correct in your assumption, it would be glacially slow.
Answer:
Yeah, but I think lightning (last I checked anyway) is limited to USB 2 speed.
Anyone know if that's improved?
I know phones come with a USB-C to lightning cable, but I though that was just because that's what's on modern power bricks and Macs.
Also, if Wifi is used is that using a phone to phone connection, or using the Wifi network (access point) the phone is connected to?
Answer:
Hmmm ... come to think of it, if this were ethernet the IP address would get resolved using ARP tables in the router to Mac addresses if both were on the same subnet - so effectively they'd be having a point-to-point conversation though the switch if both were on the same switch, totally bypassing the router.
I wonder if that's how it works with Wifi (which seems to use the ethernet model).
If that's the case, it would explain why the Mac <-> iPhone sync goes crazy if the two devices are separated, even if they're on the same Wifi mesh.
I wish I knew more about how Wifi works.
Answer:
I can't use my Apple account to pair up m…
Why can't I use my Apple account to sign my Apple Watch... this is the problem each time am refused.they are saying account and password are incorrect.
Answer:
See the Apple Support article(s) below.
Watch - If you can't pair an Apple Watch with your iPhone *
Answer:
See the Apple Support article(s) below.
Watch - If you can't pair an Apple Watch with your iPhone *
Answer:
Not receiving Verification code
Hi, I'm trying to setup my New MacBook. While signing into iTunes or App Store in Mac Book, it is asking for Apple ID, Password+Verification Code.
My other device which I'm using is my iPhone with the same apple ID. In this phone, If I go to Settings --> Apple ID --> Password & Security --> Get verification Code, Nothing happens.
No Verification code is received. I tried logging in through a browser. Even then, when waiting for verification code, I'm only able to get verification code through SMS Text. Notification based verification code is never coming. Which is ok, if I'm logging in through browser as I have the option to choose the way I get the verification code.
But to login to MacBook, how do I get a verification code as I'm not receiving it on my iPhone?
Answer:
To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974
- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.
- Text or phone call to a trusted telephone number (also landlines).
- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513
If you can still log into your account, verify your trusted device and number information is current. Add another number if you can and see if it still cannot receive a code.
If you still have problems:
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Answer:
To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974
- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.
- Text or phone call to a trusted telephone number (also landlines).
- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513
If you can still log into your account, verify your trusted device and number information is current. Add another number if you can and see if it still cannot receive a code.
If you still have problems:
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Answer:
Update of OS System
I have an iPhone 6 Plus that is currently using OS 12.5.4 and does not automatically upgrade. Is upgrade of the OS system available?
Answer:
No. An unit running 12.5.4 isn't capable of 13 or above.
(205085)
Answer:
No. An unit running 12.5.4 isn't capable of 13 or above.
(205085)
Answer:
Missing contacts after iOS 15 update
I upgraded my IOS for version 15 but there's missing in contacts number I don't know what's the problem or there's something else also missed attached screenshots from WhatsApp and favorites contact also please help to get all numbers back
[Image Edited by Moderator to Remove Personal Information]
Answer:
Did you try troubleshooting?
Are you seeing this in WhatsApp? If yes, contact their support: How to contact WhatsApp about problems --> https://www.whatsapp.com/contact
Answer:
Home Screen
After updating to iPadOS 15, all my Home Screen icons are squished together, even when I removed the widgets. How do I make them normal again?
Answer:
Hello ~ Can you post a screenshot so we can take a look in order to help?
~Katana-San~
Answer:
There are many changes within iPadOS15 - of which one is the loss of the Today view on the first Home Screen.
Whilst you are now able to freely position widgets on any of the Home Screens, you have lost the "compact" first Home Screen layout (that shows a compressed 4x6 grid of App/Folder icons and Today view). Now, without the compressed view, Widgets individually occupy elements of the 4x6 icon grid - and will displace some App/Folder icons as necessary.
The net effect of adding Widgets to the Home Screen(s) results in reduced efficiency in using available screen space on Home Screens.
Apple do invite constructive feedback, comments and feature requests via their product feedback pages. For iPad and iPadOS:
You are encouraged to make use of this facility in expressing any views concerning issues, bugs, or functionality changes of which you are unhappy.
Answer:
How do I stop that compressed view?
Answer:
I can't post a screenshot. Apparently my Home Screen is 15MB so I can't post it.
Answer:
To reiterate, the compressed view that allows simultaneous display of the Today view and a full 6x4 grid of App/Folder icons is not available in iPadOS15. This was a feature of iPadOS14.
Have you mistakenly enabled Large App Icons?
Settings > Home Screen & Dock > Use Large App Icons - set to OFF to restore small icons.
Answer:
Lost desktop documents
When I update MacOS Big Sur 11.6, ALL my Excel, PDF, Word files were deleted. How can I retrieve them? They are not in MY Finder.
Answer:
AppleSupport_100 wrote:
When I update MacOS Big Sur 11.6, ALL my Excel, PDF, Word files were deleted. How can I retrieve them? They are not in MY Finder.
See if by default iCloud Drive got turned on— look for your files there.
iCloud drive missing desktop and documents
Add your Desktop and Documents files to iCloud Drive - Apple ...
https://support.apple.com/en-us/HT206985
Set up iCloud Drive - Apple Support
https://support.apple.com/en-us/HT204025
How to Restore Your Desktop and Documents After Disabling ...
How to find your Documents and Desktop folder contents after disabling ...
Finder>Go>Go to Folder>copy & paste:
~/iCloud Drive (Archive)
iCLoud Drive (Archive) - here you should find all your files
Answer:
Have you checked in Sidebar under Documents ??
Has Documents and Desktop be accidentally Enable in iCloud ??
Worst case - use the Time Machine Backup performed Before the latest update to Big Sur to restore the missing documents.
Answer:
AppleSupport_100 wrote:
When I update MacOS Big Sur 11.6, ALL my Excel, PDF, Word files were deleted. How can I retrieve them? They are not in MY Finder.
See if by default iCloud Drive got turned on— look for your files there.
iCloud drive missing desktop and documents
Add your Desktop and Documents files to iCloud Drive - Apple ...
https://support.apple.com/en-us/HT206985
Set up iCloud Drive - Apple Support
https://support.apple.com/en-us/HT204025
How to Restore Your Desktop and Documents After Disabling ...
How to find your Documents and Desktop folder contents after disabling ...
Finder>Go>Go to Folder>copy & paste:
~/iCloud Drive (Archive)
iCLoud Drive (Archive) - here you should find all your files
Answer:
curity reason
i forgot answer of my security question what do in order activate my phone and my iCloud account has been locked for security reason
Answer:
"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485
If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:
Two-factor authentication for Apple ID --> https://support.apple.com/HT204915
If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169
Answer:
"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485
If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:
Two-factor authentication for Apple ID --> https://support.apple.com/HT204915
If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169
Answer:
Forgot icloud
I watch forgot icloud
Answer:
You can ask apple to remove the activation lock online on this page;
Online Activation Lock Removal.
Or this;
If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.
Answer:
You can ask apple to remove the activation lock online on this page;
Online Activation Lock Removal.
Or this;
If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.
Answer:
desde que tengo el reloj, me sale esta al…
Answer:
https://communities.apple.com/es/welcome
Answer:
ipad battery charge drops from 90 percent…
IpadAir battery charge drops from 90% to 1% suddenly and ipad cutting off. While recharging sometimes charging but again cuts off.
Answer:
If this is a 2013, iPad Air 1st generation, that is an 8-year old iPad, now.
The internal battery maybe failing or has failed.
You need to search online for your nearest, "local" Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Hardware Repair support category.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!
Answer:
If this is a 2013, iPad Air 1st generation, that is an 8-year old iPad, now.
The internal battery maybe failing or has failed.
You need to search online for your nearest, "local" Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Hardware Repair support category.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!
Answer:
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