Apple Ask & Answer

How do I dispute an Apple Bill charge? Why I don't see any information on my purchase payment history for a specific charge on my bank card? Answer: Follow the steps in this article: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support If you still can't find out what made the charges, Contact apple by the link  in that article. or: Contact Apple for support and service - Apple Support Good luck! Answer: Follow the steps in this article: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support If you still can't find out what made the charges, Contact apple by the link  in that article. or: Contact Apple for support and service - Apple Support Good luck! Answer: How can I download iso 13.0 Who can assist Answer: I am guessing that you have an iphone 6 or 6Plus and want to use an app that requires iOS 13 or above. If I am correct then...

I cloud storage How can I get more I cloud storage without getting the run around like I have been getting ? Answer: Manage your iCloud storage - Apple Support Answer: Manage your iCloud storage - Apple Support Answer: How do I get a transcript of a call with … Hi all, Need to know how to obtain a transcript of my call to Apple as Apple claim all calls are recorded. My MacBook Pro model failed for the 3rd time and when I spoke with the online advisor he told me that I needed to take it into the store and if it's a hardware issue then the unit will be replaced. The store established it's a hardware issue but said there was nothing in the notes to suggest that a replacement was needed. When I called the Apple support from the store I was told that no promise was made to replace. I now would like a transcript of the conversation before where the advisor clearly told that the unit will be replaced. My MBP is less than 2 years has full Apple+ cove...

AirPods Pro stuttering while on call (iPh… While on a phone call my phone will studder the audio so that I cannot hear the other person talking. My microphone seems to function properly however the audio cuts in and out and unable to carry on a conversation until the stuttering stops. This is agnostic to the area or cell service I am at (in my car, walking down a trail, or sitting at my desk) I have been on wifi and cellular. This impacts both Meetings (apps), Phone Calls, and when I am on mute and not on mute.... so weird. I replaced the airpods back to Costco because of this issue. Only to have this issue exist on the new set of headphones. I am using TMobile iPhone 12 Pro, AIrPods pro each on the latest version available. I have had this for 4 months and it's driving my insane. Almost makes me want to buy new headphones but I really want to enjoy these headphones more. I have tried many things of removing the device, resetting airpods pro, and even new headphones... Nothing ha...

I Forgot My Apple Password How Do I Retri… How Do I Retrieve My Apple Password Answer: Try this first: If you forgot your Apple ID password - Apple Support If that doesn't hep and If you are the ORIGINAL owner, then see the 'Start a support request' section in: How to remove Activation Lock - Apple Support Answer: Try this first: If you forgot your Apple ID password - Apple Support If that doesn't hep and If you are the ORIGINAL owner, then see the 'Start a support request' section in: How to remove Activation Lock - Apple Support Answer: Apple has a system just for that need at: https://iforgot.apple.com/ Answer: I forgot my password how do I Answer: Why does the Photos application duplicate… I use icloud storage. Theoretically, it should synchronize all the photos from all my devices. It appears to do so. However, when I connect my phone to my mac, photos detects thousands of "new photos" ...