AirPods Pro stuttering while on call (iPh… , How can I get my Apple Card number? , "Other volume in container" meaning and h…
AirPods Pro stuttering while on call (iPh…
While on a phone call my phone will studder the audio so that I cannot hear the other person talking. My microphone seems to function properly however the audio cuts in and out and unable to carry on a conversation until the stuttering stops.
This is agnostic to the area or cell service I am at (in my car, walking down a trail, or sitting at my desk)
I have been on wifi and cellular.
This impacts both Meetings (apps), Phone Calls, and when I am on mute and not on mute.... so weird.
I replaced the airpods back to Costco because of this issue. Only to have this issue exist on the new set of headphones.
I am using TMobile iPhone 12 Pro, AIrPods pro each on the latest version available.
I have had this for 4 months and it's driving my insane. Almost makes me want to buy new headphones but I really want to enjoy these headphones more. I have tried many things of removing the device, resetting airpods pro, and even new headphones... Nothing has resolved it yet.
I feel like it is a performance issue. When I get a notification or the screen turns on it seems to impact it more.
Answer:
Hello SteckApple and welcome to Apple Support Communities. It appears you are having some difficulty with interference when using a Bluetooth device (AirPods Pro) with an iPhone.
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Given the troubleshooting you've already done and the fact that the issue is present even after replacing the AirPods Pro, the next step will be checking to ensure that this is not a general Bluetooth communication issue involving the iPhone.
Cheers.
Answer:
Based on those steps I would rule that out because when I am out taking a walk I am not near any Bluetooth interference. My wife is in the same environments with me and she doesn't experience these issues.
I have updated to the latest iOS 15 in hopes that resolves my issue. No stuttering since this morning which is positive.
Answer:
Hi SteckApple.
Apologies for missing the bit about trail walking which would, you are correct, tend to eliminate environmental interference as the cause. That said, brilliant and happy to hear things appear for now to be resolved. Have a super groovy rest of your day.
Cheers.
Answer:
How can I get my Apple Card number?
How can I get it
[Re-Titled by Moderator]
Answer:
Hi, here is a link to a support article on finding your Apple Card MasterCard number on different Apple Devices,
https://support.apple.com/en-us/HT212269
Find your Apple Card number, security code, and expiration date
To make purchases online with Apple Card where Apple Pay isn't accepted yet, use your Apple Card number. You can find your Apple Card number on a compatible iPhone, iPad, or Apple Watch with the latest version of iOS, iPadOS, or watchOS. You can also see the last four digits of your Physical Card number and your Device Account Number.
On your iPhone
Open the Wallet app and tap Apple Card.
Tap the card number icon , then authenticate with Face ID, Touch ID, or your passcode.
Next to Card Number, you can see your Apple Card number.
On your iPad
Open the Settings App.
Scroll down and tap Wallet & Apple Pay.
Tap Apple Card, then tap the Info tab.
Tap Card Number, then authenticate with Face ID, Touch ID, or your passcode to see your Apple Card number.
On your Apple Watch
Open the Wallet App and tap Apple Card.
Scroll down and tap Card Number, then enter your passcode.
Next to Card Number, you can see your Apple Card number.
I hope this helps.
Answer:
"Other volume in container" meaning and h…
My iMac show other volume in container. What is it? And how do I remove them? I don't understand why it is taking up over 400GB of space in my computer. I read the article that Apple support sent me but didn't quiet understand. Can someone explain better or help me to remove?
Answer:
Welcome to the Apple Support Communities.
Please go to Disk Utility, and select "View" > "Show All Devices". Select each device (or entry shown), and take a screenshot of it and upload them all here.
Jack
Answer:
macOS keeps the operating system/applications in a separate "container" from user data (home directory, etc). This is part of the security of the OS.
If you hover your mouse over any of the colors in those bars, you'll see exactly what is represented by them.
Suffice it to say: you don't want to remove the containers or otherwise mess with how the disk is partitioned. This is one of those things where if you don't fully understand it, do not mess with it.
Answer:
Andy Peters wrote:
macOS keeps the operating system/applications in a separate "container" from user data (home directory, etc). This is part of the security of the OS.
If you hover your mouse over any of the colors in those bars, you'll see exactly what is represented by them.
Suffice it to say: you don't want to remove the containers or otherwise mess with how the disk is partitioned. This is one of those things where if you don't fully understand it, do not mess with it.
While that is true, this user's volumes are not right. Notice how "Macintosh HD" and "Macintosh HD - Data" are separate. It is always one volume. The Mac is only booting currently from one, since one is extra. This is likely related to the issue of "Other volumes in Container".
Answer:
how to get Siri to play an album not star…
Is there a way to get Siri to play an album, but not starting with the first song? I don't mean shuffle -- I mean starting with a specific song on the album and then continuing on with the rest of the songs on the album in order. I grew up with vinyl and still think of albums as having sides, so it would be great to know a command so that Siri could start with what was the first song on side 2 of an album, and continue playing the songs of the album in order from there. It doesn't seem like this is possible.
"Hey Sir, play the rest of this album" used to work but has since switched to playing the entire album
ios 15.0 just using Siri on my iPhone.
Answer:
"server not found" errors since upgrading…
Why am I getting so many "server not found" errors since "upgrading" to Safari 15.0? How to fix?
[Re-Titled by Moderator]
Answer:
There have recently been many reports of a broad range of new problems on this support site about the latest release of Safari v15. It is included in the downloads for Big Sur and Catalina. If you are experiencing these problems, you can use another browser such as Firefox or Chrome and they will work for you until a newer version of Safari is released.
Answer:
There have recently been many reports of a broad range of new problems on this support site about the latest release of Safari v15. It is included in the downloads for Big Sur and Catalina. If you are experiencing these problems, you can use another browser such as Firefox or Chrome and they will work for you until a newer version of Safari is released.
Answer:
Yes, thank you, I migrated from Firefox to Safari a few years back. Now there is good reason to return to Firefox.
Answer:
My wife and I both use Safari and Firefox. Each one is slightly different. Fortunately, for reasons I don't understand, neither of us has had any problems (so far) with Safari 15.
Answer:
What to do if Mac OS high Sierra disk is …
What to do if Mac OS high Sierra disk is locked message
Answer:
Where exactly do you see this & when?
You forgot your Mac's password. Here's how to get back into your locked-down computer
Answer:
Sidecar timeout eror
When I try to connect my iPad to my MacBook Pro it gives me a timeout error. I did everything that the Apple support suggested.
Answer:
Greetings Matvy25,
We understand that you are having some difficulty using Sidecar with he steps included in the related article above your post, and we'd like to help. Begin by following the guidance found here:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Take care.
Answer:
Live Photo wallpaper on lock screen is bl…
When I set a live wallpaper as my Lock Screen and hold my finger on it to view the live video, the quality is blurry.
The quality is crystal clear on my camera roll but on the wallpaper it decreases in quality.
I have the iPhone 13 pro max therefore I shouldn't be experiencing any issues with the iOS or technology.
Do you have any idea why this may be?
If not would you please look into it?
I saw someone raised this issue about their iPhone 12 however there was no resolution to the issue.
Answer:
I had water damage and I am unable to use…
What should I do to repair this ?
Answer:
Hello, TRXYASH.
Thanks for posting in Apple Support Communities. We understand that Face ID is disabled on your iPhone.
If updating iOS on your device doesn't help, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone: Contact - Official Apple Support
Take care.
Answer:
strange subscription
Hello, my bank has sent me a notification about an attempt to pay for a subscription in the amount of 27, 48 USD, but I do not have such a subscription. and all existing subscriptions are paid. can you cancel the write-off?
Answer:
Try this one...
How to cancel a subscription from Apple - Apple Support
And this one...
If the subscription that you want to cancel is not listed - Apple Support
Answer:
Check this link...
Subscriptions and Billing - Official Apple Support
Answer:
this does not help, since I do not know for which application the funds are debited. I do not have a subscription to the requested amount
Answer:
If you go to Settings/[your name]/Subscriptions and you don't see it, and you also don't see an app for that amount when you go to the App Store, tap on your icon at the top right and look under Purchased, most likely either your credit card or your Apple ID has been compromised.
Or you share an Apple ID with someone who made a purchase.
Answer:
Try this one...
How to cancel a subscription from Apple - Apple Support
And this one...
If the subscription that you want to cancel is not listed - Apple Support
Answer:
Answer:
As I understand it, I have an application waiting for payment for which I canceled my subscription long ago
Answer:
Then go back to the link you were given and follow the instructions to get it touch with Apple and resolve this.
Answer:
The first two Ad Astra subscriptions: 7,99+19,49 total 27,48 USD. Apple will frequently combine purchases made in the same billing period into a single charge. You should have received an email receipt showing this.
Answer:
can it be canceled somehow?
Answer:
Tap on each of the subscriptions and there should be a cancel button. That will not result in a refund; you must also request a refund after canceling. See the link posted by frazzm737 to get to the cancel and the refund links.
Answer:
I forgot my Apple ID password, it doesn't…
How can I reset my Apple ID password? It doesn't give me an option to reset it. It just says try again or cancel.
Answer:
If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
Answer:
If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
Answer:
Want my refund for March and September fo…
Refund on all my Konami games I tried and bought credits for in the mth of March and September.I am disabled and this is a lot of money
[Edited by Moderator]
Answer:
iPhone SE usability
Hello,
I have a question regarding the usability of the iPhone SE.
If we buy a iPhone SE now, from India, can we use it in UK later?
I have friend moving to UK and I want to gift him an iPhone SE. I want to confirm, if I buy it here in India will he be able to use it later when he moves to the UK?
And what about the warranty?
I could not find this information anywhere hence posting here.
Thanks in advance!
-Bhaskar
Answer:
Bump
Answer:
Bump
Answer:
Bump
Answer:
Security question to reset?
I m not able to login my Apple ID , because after a long time I m login with ***@gmail.com. Apple ID
help me with security question reset , so that will be able to use it
[Email Edited by Moderator]
Answer:
If you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don't work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.
Apple ID - If you forgot the answers to your Apple ID security questions. *
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn't always load)
Get Support - Work through the screens to get a chat option.
Apple Support schedule phone call. -
https://twitter.com/AppleSupport. -
See if anything here helps.
Solution to the forgotten Apple ID security questions. -
Answer:
my iphone got lock
i forget my password and got lock
Answer:
If you forgot your screen unlock passcode: See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
If you forgot your Apple ID password→If you have forgotten your Apple ID password – Apple Support (UK)
Answer:
If you forgot your screen unlock passcode: See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
If you forgot your Apple ID password→If you have forgotten your Apple ID password – Apple Support (UK)
Answer:
My screen won't rotate when I turn it sid…
My SE iPhone screen won't rotate when I turn it sideways
Answer:
Sounds like Rotation Lock got turned "on."
See if this helps:
https://support.apple.com/en-au/guide/iphone/iph3badf94ec/ios
Answer:
Sounds like Rotation Lock got turned "on."
See if this helps:
https://support.apple.com/en-au/guide/iphone/iph3badf94ec/ios
Answer:
I couldn't open it
Answer:
Odd … oh well …
Here's a C&P w/o the images:
Lock or unlock the screen orientation
You can lock the screen orientation so that it doesn't change when you rotate iPhone.
Open Control Center, then tap 
.
When the screen orientation is locked, 
appears in the status bar (on supported models).
Answer:
.
Answer:
Has my iTunes account been hacked?
Been logged into iTunes account for several years & because I never use it, I never thought to log out. Yesterday, I noticed a nickname I've never used & because it "gullible was taken," I'm afraid I've been compromised. What should I do?
Answer:
Hi cakEbaby,
Welcome to Apple Support Communities. We understand that you're having an issue with your Apple ID account on your iTunes. We'd like to help.
It sounds like you're concerned that your account was compromised. This resource should help you with this issue:
If you think your Apple ID has been compromised
Hope that helps.
Take care!
Answer:
I forgot my security question
I didn't forget my security answer, however I'm not putting it in like i originally put it in on my mac
Answer:
If you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don't work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.
Apple ID - If you forgot the answers to your Apple ID security questions. *
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn't always load)
Get Support - Work through the screens to get a chat option.
Apple Support schedule phone call. -
https://twitter.com/AppleSupport. -
See if anything here helps.
Solution to the forgotten Apple ID security questions. -
Answer:
recent suspicious Mac update
Saw this update on wife's Mac Air and hit the update now button and about 20 popup security windows showed up. This made me suspicious and wasn't sure if legit. Screen shot on mine with the same update showing. Went to the Mac update page and did not see it listed? Is this legit?
[Image Edited by Moderator to Remove Serial Number]
Answer:
No anti virus software running. I read the info on the update and saw the support update. So if it is ok then Ill run it.
Thanks
Answer:
It's legitimate. I got it on my Macs as well.
Answer:
This Device Support Update is legit.
You're running anti-virus or other security software on your Mac?
If so, you should disable it. It's interfering with a legit software update that you have requested via the System Preferences > Software Update panel.
EDIT - The update is for iPhone and iPad update support.
Answer:
No anti virus software running. I read the info on the update and saw the support update. So if it is ok then Ill run it.
Thanks
Answer:
It's legitimate. I got it on my Macs as well.
Answer:
Using I messages in iOS 15 ON AN IPAD PRO
I'm trying to send a message with pictures but it doesn't go through on my IPad Pro with iOS 15 on it
Answer:
The message says you need SMS? That doesn't match with your previous "iMessage" reference. SMS/MMS and iMessage are two different messaging systems.
Sounds like you don't have your iPhone set up to forward SMS/MMS messages to/from your iPad.
On your iPhone, visit Settings > Messages > Text Message Forwarding and verify that your iPad is listed and enabled.
Answer:
Can you describe in more detail what you are trying and what results you get?
Does this happen with all messages with pictures, or only some messages?
Does this happen with all recipients or only some recipients?
Can the same recipients send messages to you?
Answer:
I can't send any messages with pictures in them - only text
Answer:
What happens when you try?
Failure to insert the pictures?
No action when you try to send or error message when you try to send?
Long wait before failure or immediate failure?
Repeat questions:
Does this happen with all recipients or only some recipients?
Can the same recipients send messages to you? [Added question] With pictures?
Answer:
I can only send texts without pictures to all recipients. No pictures will go through.
Answer:
Recipients can't send pictures to me either.
Answer:
I get an error message that says I need SMS to use it.
Answer:
I get an error message that says I need SMS
Answer:
The message says you need SMS? That doesn't match with your previous "iMessage" reference. SMS/MMS and iMessage are two different messaging systems.
Sounds like you don't have your iPhone set up to forward SMS/MMS messages to/from your iPad.
On your iPhone, visit Settings > Messages > Text Message Forwarding and verify that your iPad is listed and enabled.
Answer:
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