I cloud storage , How do I get a transcript of a call with … , iPhone 12 the display doesn’t say silent …
I cloud storage
How can I get more I cloud storage without getting the run around like I have been getting ?
Answer:
Manage your iCloud storage - Apple Support
Answer:
Manage your iCloud storage - Apple Support
Answer:
How do I get a transcript of a call with …
Hi all,
Need to know how to obtain a transcript of my call to Apple as Apple claim all calls are recorded.
My MacBook Pro model failed for the 3rd time and when I spoke with the online advisor he told me that I needed to take it into the store and if it's a hardware issue then the unit will be replaced.
The store established it's a hardware issue but said there was nothing in the notes to suggest that a replacement was needed.
When I called the Apple support from the store I was told that no promise was made to replace.
I now would like a transcript of the conversation before where the advisor clearly told that the unit will be replaced.
My MBP is less than 2 years has full Apple+ coverage and I'm fed up of the continuing lies deceit an misinformation from Apple.
Short of recording all calls I make to Apple I really don't like the inference of I being called a liar.
I hope the community can help.
Answer:
DrMahendran wrote:
Hi all,
Need to know how to obtain a transcript of my call to Apple as Apple claim all calls are recorded.
My MacBook Pro model failed for the 3rd time and when I spoke with the online advisor he told me that I needed to take it into the store and if it's a hardware issue then the unit will be replaced.
The store established it's a hardware issue but said there was nothing in the notes to suggest that a replacement was needed.
When I called the Apple support from the store I was told that no promise was made to replace.
I now would like a transcript of the conversation before where the advisor clearly told that the unit will be replaced.
My MBP is less than 2 years has full Apple+ coverage and I'm fed up of the continuing lies deceit an misinformation from Apple.
Short of recording all calls I make to Apple I really don't like the inference of I being called a liar.
I hope the community can help.
A transcript for you is not possible.
Check your coverage: https://support.apple.com/my-support
For your issue—You can submit your Apple Feedback http://www.apple.com/feedback
Contact the corporate office https://www.apple.com/contact/
or
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Answer:
Thank you for the reply.
I am now beginning to realize that I probably need to record Calls with Apple or to screen shot online chat.
the alternative is that what ever promised made by one apple representative may then be refuted by another.
Just as a note I paid for and I'm fully covered by Apple care +. My computer is less than 2 years old.
I guess I now need to write to Apple HQ 😔
Answer:
Sorry to hear about your experience. I had a MacBook Pro 16" 2019 model go dead 2 weeks back. Do you have the same model?
Answer:
You can request a chat transcript from Apple if you use the chat feature with them instead of calling them.
Answer:
I have a 2019 15" model this is the second time it's gone totally dead.
It seems to start with electric shocks from the casing next to the trackpad when plugged in. The shocks get progressively more frequent and eventually my Mac has a total failure.
The "shocks" are similar to putting a damp/wet finger across the terminals of a 9v battery.
Answer:
iPhone 12 the display doesn't say silent …
Iphone 12 sometimes won't ring and when switch from silent to not silent it doesn't say silent mode off.
Answer:
Hello RireneH,
Thanks for reaching out in Apple Support Communities. We're happy to help.
If we understand, there are times you turn the Ring/Silent switch to off and you do not see the "Silent Mode is off".
Is it when this happens you don't hear incoming calls? If you turn the switch back on, then off again, do you see the message drop down from the top of the screen showing it's off?
The article with your post, If a button or switch isn't working on your iPhone or iPadhad some good suggestions. Were you able to try them? If so, did they make a difference, even for a short period of time?
Have you tried to Restart your iPhone?
Keep us posted!
Answer:
I have a iPad model MD511LL/A. I have no…
i have an iPad model md511Ll/A. Wondering how old it is and if I can install something newer than iOS 10
Answer:
Yours is a fourth generation iPad, originally released by Apple in 2012. The latest iOS version it can run is version 10.3.4.
Answer:
Yours is a fourth generation iPad, originally released by Apple in 2012. The latest iOS version it can run is version 10.3.4.
Answer:
No.
Upgrading/updating that iPad any farther may never, ever be possible.
If your iPad model has been stuck on iOS 10 for all of these past years, then it is possible you own a 9-year old, 2012 iPad 4th generation.
That iPad model cannot ever upgrade beyond iOS 10.3.3/10.3.4.
A 9-year old, iPad 4th gen model is too old, now.
Sorry.
Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.
Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.
There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!
Third party compatible apps for such old devices are few and far between, now, in 2021.
This includes apps for both iOS 9 AND iOS 10 devices!
AND, NO WAY to initially install any older, compatible, third party apps into this old iPad.
NO MORE SUPPORT! NO MORE APPS!
Simply and bluntly put, a 4th gen iPad is too old and obsolete now.
Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially now in 2021!
If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH "newer" and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.
There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.
If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.
All of these older model iPads below, CAN run the latest iPadOS versions and the up and coming iPadOS 15.
2014, 9,7 inch screen iPad Air 2 models
2015, 7.9 inch screen iPad Mini 4 models
2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )
2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )
2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )
2017, 9.7 inch screen iPad 5th gen models
2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )
2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )
2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )
Get the largest internal data storage model you can afford as NO Apple iOS device has expandable storage.
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.
Sorry & Best of Luck to You!
Answer:
If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language "Welcome" screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free!
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware.
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language "Welcome" screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language "Welcome" screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language "Welcome" screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!
Good Luck to You!
Answer:
эту настройку нельзя изменить так как в в…
Здравствуйте у меня не работает ползунок отслеживания из-за того что якобы нет информации о возрасте. Мне 18 лет и там дата рождения указана, что делать?
Answer:
Hi,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Answer:
Hi,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Answer:
Reminders program
My Reminders keeps telling me to choose a Default list and it is not giving me an option to do this. How can I fix this problem?
Answer:
Hello, Lily1229.
Thanks for posting in Apple Support Communities. We understand that the Reminders app prompts you to chose a default list, but you don't have an option to do so.
On your iPhone, go to Settings > Reminders. Do you see an option for Default List?
Let us know! Take care.
Answer:
Why I cannot click iCloud setting?
Why I cannot click iCloud setting?
Answer:
Hello Larasafitri,
Thanks for posting in Apple Support Communities!
We see that you are not able to get to iCloud settings and you referred to What's the difference between device storage and iCloud storage?.
We'd be happy to help you!
We recommend following the steps in If you can't connect or sign in to iCloud next.
Take care.
Answer:
Sim showing no service
My iPhone 8+ is showing No service or No sim at a times Scince I updated my iOS to 14.7 and till now I don't knw wat is wrong
Answer:
Check this link...
If you see No Service or Searching on your iPhone or iPad - Apple Support
Answer:
Check this link...
If you see No Service or Searching on your iPhone or iPad - Apple Support
Answer:
i have done all but,the iOS update I am going to update to iOS 15 now and see the results
Answer:
Infinity loop button vanished from iPad m…
Upgraded to iPad IOS 14.8. I don't want the autoplay feature. I was able to deactivate the infinity loop button before, now its gone. How to disable autoplay feature for music playlists? I want the playlist to complete and then stop.
Answer:
Hello. If you don't see the the icon for AutoPlay in your Up Next queue, I would suggest quitting Apple Music and reopening it to see if this resolves the issue.
Answer:
I saw this workaround in this community before. Already tried it. Did not work. I even restarted by iPad, still same issue. Some had also said to play an Apple music suggested album. The first song in that playlist doesn't play. The next one played, by when I go to the Up Next queue, I don't see the infinity button there too.
Answer:
Hello. Thanks for sharing that information. Does the issue persist after clearing the "Up Next" queue by adding songs to play next and then switching to a different album and clearing the Up Next queue when prompted? Have you also tried changing the play mode of your current song or album? Such as changing from repeat to shuffle and etc?
Answer:
how to get Safari to stream after latest …
How to get Safari browser to stream after latest Apple update?
Answer:
Can't stream after latest Apple update.
Answer:
Can't stream after latest Apple update.
Answer:
Cannot stream TV due to Safari latest update.
Answer:
I cannot get Safari to play livestreams on this website:
https://www.skylinewebcams.com/en/webcam/united-kingdom/england/blackpool/blackpool.html
this has only occurred since the iOS 15 update also tried it in Aloha browser and get same issue. I'm using an iPhone X.
I generally use this site weekly and haven't had this problem before. I read elsewhere to disable GPU process media in experimental settings within safari but that didn't solve the issue for me but apparently has for others.
Any help appreciated
Answer:
I seem to have fixed mine with lots of messing about and internet searching. I went back into to
settings
safari
Advanced
experimental features
enabled all 4 GPU processes
Reloaded the livestream cam site I wanted, play, then it still didn't work until I clicked on the rewind 15 secs. From here it's working as before.
I hope this helps your problem too 😀
Answer:
Apple has been lock my own Apple id
Apple has
Answer:
i just want you to unlock my Apple id please
even when i enter the correct password it is written that password is incorrect or Apple id locked
Answer:
See the Apple Support article(s) below.
If your Apple ID is locked or disabled - Apple Support. *
If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn't always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
If necessary, try Twitter
https://twitter.com/AppleSupport. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support. *
Answer:
just unlocke my Apple id to update my applications
Answer:
Did you try using the links I posted? If necessary, contact Apple ID Support for assistance.
Answer:
Moment Anamorphic lense
Will a Moment Anamorphic lens fit the Apple MagSafe case on a iPhone 13 Pro, or will I have to buy a Moment case?
Answer:
You will need the Moment case.
Answer:
Since you're asking about a product not from Apple, you should check with the manufacturer of the product for guidance.
Answer:
You will need the Moment case.
Answer:
How can I get my missing Apple ID
Frustrating attempt on my Apple ID
Answer:
See if you can recover the ID/password. Use every email address you can think of.
Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.
If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
Answer:
See if you can recover the ID/password. Use every email address you can think of.
Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.
If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
Answer:
Changing App IDs
My husband and I have always shared the same Apple ID on our phones but now I would like to have my own. How do I transfer the info in our old joint Apple ID to my new individual Apple ID?
Answer:
When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing between the IDs to keep access to your apps/purchases.
How to switch Apple IDs on your iPhone or iPad.
How to transfer all files from one iCloud account to another.
What to do after you change your Apple ID or password - Apple Support.
Answer:
When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing between the IDs to keep access to your apps/purchases.
How to switch Apple IDs on your iPhone or iPad.
How to transfer all files from one iCloud account to another.
What to do after you change your Apple ID or password - Apple Support.
Answer:
iCloud+ free upgrade?
I received an email stating I had been upgraded to iCloud free. How can I tell if I actually have it?
Answer:
If you go to Settings -> Your Name -> iCloud -> Under Storage at the very top it will either show as iCloud or iCloud+
Answer:
If you go to Settings -> Your Name -> iCloud -> Under Storage at the very top it will either show as iCloud or iCloud+
Answer:
Thanks, Jordan. I chatted with an Apple rep who verified I had iCloud+. However, it evidently wasn't a FREE upgrade I'm being charged $2.99. Thanks for responding!
Answer:
external drives recognized but say no thu…
i have a 2017 15 macbook pro with 4 tb 3 ports
i have several different external drives. of varying speeds. all of which will not go above 950mbs. i should be seeing upwards of 2,000+ and i notice in my system report it says no thunderbolt devices connected even when i have all ports filled with external drives. ive confirmed speeds of drives and speeds of drives with the enclosures with no luck. confirmed proper cables being used. any idea as to why my transfer speeds are limited? or why they dont appear connected via thunderbolt?
please help im a videographer and i transfer several terabytes every couple weeks and absolutely need to see faster speeds.
Answer:
JustinASKS wrote:
i have a 2017 15 macbook pro with 4 tb 3 ports
i have several different external drives. of varying speeds. all of which will not go above 950mbs. i should be seeing upwards of 2,000+ and i notice in my system report it says no thunderbolt devices connected even when i have all ports filled with external drives. ive confirmed speeds of drives and speeds of drives with the enclosures with no luck. confirmed proper cables being used. any idea as to why my transfer speeds are limited? or why they dont appear connected via thunderbolt?
please help im a videographer and i transfer several terabytes every couple weeks and absolutely need to see faster speeds.
Are the enclosures thunderbolt enclosures?
Are you using Apple® Thunderbolt cables?
Any adapter/connector in the mix has to cater to the lowest common denominator.
https://www.apple.com/shop/product/MD861LL/A/apple-thunderbolt-cable-20-m
https://www.apple.com/shop/product/MD862LL/A/apple-thunderbolt-cable-05-m
Answer:
Apple Cash locked my account and won't gi…
Apple Cash locked my account and won't give me my money that I had on there. They said I can get back in 2-5 years from the state treasury? What!?!?!?!
Answer:
This is a user to user forum. We do not have access to your account. That is their decision based on their terms and conditions you agreed to by using Apple Cash - https://applecash.greendot.com/termsconditions/
Answer:
How to find what Apple ID is iPad linked …
How to figure out how to find what Apple ID linked iPad it hint *** but when I use ***@icloud.com it does not work wrong Apple ID
[Edited by Moderator]
Answer:
If you are the original owner:
https://al-support.apple.com/#/kbase
Answer:
Robertjosephgg wrote:
it hint ***
That is all the information you will be given.
Have the original owner go through the history of Apple IDs associated with this iPad.
Answer:
If you are the original owner:
https://al-support.apple.com/#/kbase
Answer:
Can I upgrade the Memory in my iMac 21.5-…
Can I upgrade the Memory in my iMac 21.5-inch, Late 2013?
Answer:
The RAM is non-user accessible. You would have to find an AASP willing to install it. Not all will.
Answer:
Welcome to the Apple Support Communities.
Why are you wanting to upgrade the RAM?
Jack
Answer:
iCloud upload very slow and/or stuck
I am trying to upload a 1.45 Gb video to iCloud, so I can share it via the iCloud link. It has been trying to upload for over 3 hours now, and the progess bar gives me the idea that the upload has been stuck since (it is the only file currently trying to be uploaded to iCloud)
The upload is being done via my iPhone 11 Pro, and connected to a stable 5.0 GHz Wi-Fi, that has over 250 Mbps Down speed and upload speed varies bewteen 15 to 20 Mbps. Phone is also charging the whole time (even though it is at 100% battery as well).
The most curious thing to me is that, whenver I click on the copy iCloud link I get a note from the iPhone saying "You are attempting to share a large file which may take a while. To save cellular data, you may want to wait and share this item when your iPhone is connected to Wi-Fi and power", even though it has been connected to Wi-Fi and power this whole time. About a month ago I shared a few videos the same way, and around this size (the were lower quality, but larger vids) and the upload was almost instant with the same setup and internet. The only change is that before I was on the lateste iOS14 and now I am on iOS15.
Answer:
I should add that my iPhone has over 50 Gb of free storage, and iCloud has almost 100 Gb of free storage as well
Answer:
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