I Forgot My Apple Password How Do I Retri… , Why does the Photos application duplicate… , Apple ID recovery

I Forgot My Apple Password How Do I Retri…

How Do I Retrieve My Apple Password

Answer:

Try this first:

If you forgot your Apple ID password - Apple Support

If that doesn't hep and If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support

Answer:

Try this first:

If you forgot your Apple ID password - Apple Support

If that doesn't hep and If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support

Answer:

Apple has a system just for that need at:

https://iforgot.apple.com/

Answer:

I forgot my password how do I

Answer:

Why does the Photos application duplicate…

I use icloud storage. Theoretically, it should synchronize all the photos from all my devices. It appears to do so.

However, when I connect my phone to my mac, photos detects thousands of "new photos" and wants to import them. This creates many duplicates. So why does it detect the photos as "new" when they are not new? Seems like a bug.

Answer:

Tell Apple about the problem via Feedback - Photos - Apple

Answer:

Followup question: how do I easily detect and delete thousands of duplicates in Photos?

Answer:

This problem normally comes when the files are changed in some way as they are transferred to the Mac. Often the result of using different methods of transferring the files (EG texting / direct connection / photostream / iCloud). Pick one method of transfer from phone to Mac, and stick with it. Don't mix them.

Different versions of IOS can also impact this EG when photos are converted from HEIC to JPG. Iphone setting photos>transfer to mac or pc - set to automatic might convert the files. Try setting this to "keep originals". The phone will then send the files in the original HEIC format instead of JPG. (This is the most likely cause, and the easiest one to check for). However you'll still have duplicates on your mac in jpg format which you could choose to delete from the imports folder (if you are sure you still have the originals on your phone)

Another cause can be when iCloud photos is enabled on the phone with "Optimise phone storage" set. If iCloud re-downloads an image that has been optimised, that can result in it being seen as a new image. Even worse, any photo uploaded from your mac to iCloud, then downloaded to the phone with iCloud can be seen as a new image when synced via USB. Best solution; DON'T mix iCloud sync with USB sync.

Photostream is also being phased out, and hasn't been improved for some time resulting in an inability to work with some file types.

Images will only be recognised as the same image if the file being compared on your mac is exactly the same as the one on your phone. Same file name and type, same size, same metadata etc.

By far the easiest way to manage photos is by using iCloud sync, but that does have a monthly cost.

Answer:

There are no facilities in photos to automate finding and deleting duplicates, so either

* manually,

* or using an app designed to work with the photos library (Ie one that marks the photos or puts them in an album, and lets you review and then delete them, rather than doing the delete itself.

Do NOT use a general file duplicate finder not designed to work with the photos library. They will damage your photos library and likely cause loss of your photos.

I personally use PowerPhotos (I also use this for copying images and data between libraries) https://www.fatcatsoftware.com/powerphotos/

 Another suitable app recommended by experts here is PhotoSweeper (I have no personal experience of this one)

https://overmacs.com/

Both are paid apps. PhotoSweeper is the lowest cost and can recognise duplicates based on content, but PowerPhotos provides a lot of functionality in addition to the duplicate detection.

Answer:

I use iCloud sync, and use optimize phone storage. And I see the duplicates when connecting to USB. Cloud sync is slow, so sometimes I connect via USB to try to make it be faster, but looks like that will cause the duplicates.

I will just keep using cloud sync and put up with the slowness until I switch to some other photo service.

Answer:

If you have the iCloud Library enabled on your mobile device and on your Mac connecting the two with iPhone's USB cable and importer is the cause of duplication. Regardless if they are the same photo.

If you're unhappy with the speed of the iCloud library syncing don't use it and manually download and import new photos on a schedule of your making.

Answer:

@ old toad, yes I'm unhappy with the net result. Apple should fix it, its an obvious bug, annoying, and should be easy to fix.

Answer:

Tell Apple about the problem via Feedback - Photos - Apple

Answer:

Great thank you, I will!

Answer:

Apple ID recovery

I tried to recover my apple id account because I forgot my password but then never recieved a text or call when it said I should have

Answer:

Hi TrishaB42, We appreciate you reaching out to us. We understand that you did not receive a text or call when you should have for the account recovery process.

Did you use the same steps in the article below?

How to use account recovery when you can't reset your Apple ID password

If yes, we recommend that you use the "contact Apple Support" link on the last step of the article.

Take care!

Answer:

Mac Book Air 2017 w/Catalina Shutting Dow…

After 1 hour working on my Mac it shut down with no reason

No error message after start

No hardware problems found in the test

Hard Disk sems to be ok in disk utility

¿Any Idea?

I found this logs in the console

ep 30 12:34:35 MacBook-Air com.apple.xpc.launchd[1] (com.apple.metrickitd[628]): Could not find user/group associated with service: 0: Undefined error: 0 mobile/(null)

Sep 30 12:34:35 MacBook-Air com.apple.xpc.launchd[1] (com.apple.metrickitd[628]): Service setup event to handle failure and will not launch until it fires.

Sep 30 12:34:35 MacBook-Air com.apple.xpc.launchd[1] (com.apple.metrickitd[628]): Service exited with abnormal code: 78

Sep 30 12:34:53 MacBook-Air com.apple.xpc.launchd[1] (com.apple.mdworker.shared.0C000000-0200-0000-0000-000000000000[620]): Service exited due to SIGKILL | sent by mds[111]

Sep 30 12:34:57 MacBook-Air com.apple.xpc.launchd[1] (com.apple.mdworker.shared.0D000000-0300-0000-0000-000000000000[623]): Service exited due to SIGKILL | sent by mds[111]

Answer:

Hi LuisErn,

Welcome to the Apple Support Communities!

We are happy to help with the issue you are having with your Mac shutting down with no reason. Did your MacBook turn back on?

Learn what to do If your Mac doesn't turn on here. Learn what to do If your Mac restarted because of a problem here.

Cheers!

Answer:

Should use Adblock or not

Should I use Adblock on my phone or not

Answer:

where is the band release button on a ser…

2 questions: first, where is the band release button on the series 5 watch and second, how can i download the user manual

Answer:

First, see this article:

Change your Apple Watch band - Apple Support

Second, you can download the manuals in "Book" form:

Read books and more with Apple Books - Apple Support

Answer:

First, see this article:

Change your Apple Watch band - Apple Support

Second, you can download the manuals in "Book" form:

Read books and more with Apple Books - Apple Support

Answer:

System Memory - taking up almost 600 GB's…

Does anyone know how to reduce the system memory? My system memory is currently at 600 GB, it's taking up over 1/2 of my hard drive. Any help would be great!

Thanks

Answer:

Tough to tell, Apple is now hiding more & more from us, but...

Have you emptied the trash lately?

Look for iOS backups…

/Users/YourUserName/Library/Application Support/MobileSync/Backup

OmniDiskSweeper shows you the files on your drive, largest to smallest, and lets you quickly Trash or open them.

https://www.omnigroup.com/more/

Purging local backups

Please note that although this doesn't affect your remote backup from Time Machine, this will get rid of the redundancy (at least until the next Time Machine backup) that a local backup disk will provide. If you need such redundancy or are worried about the recovery of your data then you would be best served to let macOS determine when to purge these files.

Start Terminal from spotlight.

At the terminal type tmutil listlocalsnapshotdates.

Hit enter.

Here, you'll now see a list of all of the locally stored Time Machine backup snapshots stored on your disk.

Next you can remove the snapshots based on their date. I prefer to delete them one at at time. Once my "System" disk usage is at an acceptable level, I stop deleting but you can delete all of them if you want to reclaim all of the disk space.

Back at the terminal, type tmutil deletelocalsnapshots YYYY-MM-DD-HHMMSS , where will be one of the dates from your backup. This will be in the form of xxx-yy-zz-abcdef. Try to start with the oldest snapshot.

Hit enter.

Repeat for as many snapshot dates as required

http://www.thagomizer.com/blog/2018/03/27/cleaning-up-time-machine-local-snapshots.html

tmutil deletelocalsnapshots / # deletes all the snapshots

Answer:

Error-3001F

My Os x high sierra Macbook Pro shows me a Folder with Question Mark on start up i try to Start on recovery mode gave me error -3001F.

Whta will be the problem?

Answer:

• Error -3001F means the signal strength is not enough. Internet Recovery obviously uses a different wireless driver from OSX because it needs to be much closer to the access point than normally.

Answer:

Big sur

Tried to update my laptop to big sur and keeps getting stuck on less than a minute remaining. I've tried restarting it with safe mode, recovery mode and reset NVRAM. Recovery mode just stayed on a black screen and the other 2 took me back to the less than a minute remaining screen once I logged in.

I have also been having other issues as for months my Mac has been running slowly and the fan only goes off when I close the laptop. It also does not charge when I plug it into the charger it says it's charging but the percentage does not change and there is no light on the actual charger.

Answer:

Sounds to me like you have some hardware problems that you need to get resolved before worrying about updating. Contact Apple directly for setting up an appointment at an Apple Store or information on a nearby Authorized Apple Service Provider:

Contact Apple for support and service - Apple Support

Answer:

Contact Apple for support and service - Apple Support

Answer:

how do i turn off find my iphone if my sc…

how do i turn off find my iphone?

Answer:

Hey there!

There are several reasons why you'd want to remove "Find My Device". Since your phone is not working, let's go over how to remove "Find My Device" from a web browser.

Open your web browser
Go to www.icloud.com/find
Sign into your AppleID. If it asks you to verify your identity, refresh the page and try again.
Go to "All Devices" at the top of the screen.
Select the device you want to disable "Find My Device" on.
Select "Remove from account"
Now you're done!

Please keep in mind that your phone cannot be connected to the Internet for this to work. If it is, try to leave the WiFi zone, and/or take out the SIM card.

Hope this helped!

Answer:

Hey there!

There are several reasons why you'd want to remove "Find My Device". Since your phone is not working, let's go over how to remove "Find My Device" from a web browser.

Open your web browser
Go to www.icloud.com/find
Sign into your AppleID. If it asks you to verify your identity, refresh the page and try again.
Go to "All Devices" at the top of the screen.
Select the device you want to disable "Find My Device" on.
Select "Remove from account"
Now you're done!

Please keep in mind that your phone cannot be connected to the Internet for this to work. If it is, try to leave the WiFi zone, and/or take out the SIM card.

Hope this helped!

Answer:

Apple Watch 6

My watch vibrated last night and then went black. It would do anything. And when I try to hard boot nothing happens. I called 911 not knowing what I did.

Answer:

Perhaps this article will help:

If your Apple Watch won't charge or it won't turn on - Apple Support

If you still need help, contact Apple Support.

Answer:

sirr not working

Not picking up when it hear my voices

Answer:

Hi Robinlewis-15,

Welcome to the Apple Support Communities!

We understand that when you say "Hey Siri" it's not recognized by Siri. Check out the steps you can take to help isolate this behavior further outlined here: If "Hey Siri" isn't working on your iPhone or iPad

We hope this helps.

Cheers!

Answer:

My Apple ID has been disabled in the App …

[Re-Titled by Moderator]

Answer:

Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

Answer:

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

Answer:

I can't log out of Apple ID because I don…

I can't log out of appel id because I don't know the password. my husband got a call from the employer who set up an account on himself. the husband does not remember the password to his e-mail attached to the account. the director has left work and the phone cannot be used without the password. I have a phone box. is there any other way to reset my account?

[Re-Titled by Moderator]

Answer:

It sounds like you are in a situation similar to this:

'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365

For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441

If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

Here are additional resources if you are the original owner, or know the owner to be able to provide assistance in doing any of the following things:

Help with a lost Apple ID or password:

• "If you forgot your Apple ID" [this is likely an email address you are using or used in the past] click here --> https://support.apple.com/HT201354

• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487

Reset device:

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does provide details as to what is acceptable proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

Answer:

It sounds like you are in a situation similar to this:

Here are additional resources if you are the original owner, or know the owner to be able to provide assistance in doing any of the following things:

Help with a lost Apple ID or password:

• "If you forgot your Apple ID" [this is likely an email address you are using or used in the past] click here --> https://support.apple.com/HT201354

• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487

Reset device:

Answer:

Check this https://iforgot.apple.com/appleid. It will solve your issue :)

Answer:

to unlock my apple id

how can i unlock my apple id to start dowloading tunes and ringtones

Answer:

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

Answer:

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter

https://twitter.com/AppleSupport. -

Answer:

PS4 controller staying on the Batteries W…

I have a problem with the batteries widget since updating to ios15 where the controller, when plugged in or via Bluetooth adds more controllers icons to the widget but then after removing the device by disconnecting, the icons continue to stay in the widget. The only way to clear it is by restarting the iPad.

Is this happening for anyone else?

Answer:

After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset of your Apple mobile device.

For older iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

For much newer, larger screen iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.

1. Press and release the volume up button.

2. Then immediately press and release the volume down button.

3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro's Lock screen.

Best of Luck to You!

Answer:

After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset of your Apple mobile device.

For much newer, larger screen iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.

1. Press and release the volume up button.

2. Then immediately press and release the volume down button.

3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro's Lock screen.

Best of Luck to You!

Answer:

I'm sorry to necro this, but this answer isn't helpful to the described problem imho.

The problem is that since ios 15, the Dualshock 4 Controller will be in your Batteries widget until you restart the iPad or the iPhone on which this problem is also. No matter how often you restart, once you connect your gamepad again, it will be in the widget until you restart the device. Is there a solution to that that's not permanently rebooting the device?

Answer:

Not de change cuntiry region App Store

Answer:

Not de change cuntiry region App Store

Answer:

Not de change cuntiry region App Store

Answer:

how to update email?

how to update email associated with apple card?

Answer:

Call or message them.

Answer:

iPad (USB-C) won't charge on USB hubs aft…

This is not a typical question but a rather interesting observation. It's one of those obscure bugs/issues that I don't know how to report to Apple and their support hotline likely won't be of any help because resetting/restoring is not a solution.

Anyway, I have the following setup

iPad Air 4th generation
Connected via Amazon Basic USB-A to USB-C cable to a powered USB 3 hub
USB 3 hub connected to iMac (5K, 27", 2020)

The iMac is on Big Sur 11.6.

The iPad runs 24x7 with LunaDisplay App as my teleprompter setup. It's always connected and the setup (was) running flawlessly.

After updating the iPad to iOS 15 it just stopped charging. It's still connected. After re-connecting the cable it does charge for half a second and then show "NOT CHARGING" at the top next to the battery icon.

At first I thought the iOS updated started blocking the cable. I started playing around and discovered the cable is fine. It started to work again when I connect the iPad to the iMac directly (not via the hub). Luckily I had one last free USB-A port on the iMac. But this is crazy. Why would it stop charing on a powered USB-A hub?

Sounds like a bug or intentional. 😞

FWIW, I tried different cables and different hubs (I have three in total) - same result. All cables work nicely when they connect the iMac (USB-A) directly with the iPad (USB-C). But none of the hubs works.

Answer:

Thanks for the interesting post.

Q: Have you tried a full power-off and restart of your device since updating to iOS 15?

Answer:

Yes. Reset and full power cycle. Did not help. I suspect it's something in iOS that's blocking it.

Answer:

Odd behavior indeed …

Answer:

Apple ID not being accepted

[Re-Titled by Moderator]

Answer:

Your Apple ID is not being accepted? Typically an Apple ID is an email address you have used. Make sure you entered it correctly. If you still have problems:

Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354

or go directly to this link --> http://iforgot.apple.com/

Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071

If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169

Answer:

Your Apple ID is not being accepted? Typically an Apple ID is an email address you have used. Make sure you entered it correctly. If you still have problems:

Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354

or go directly to this link --> http://iforgot.apple.com/

Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071

If you still need help:

https://support.apple.com/HT204169

Answer:

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